The delivery of the product is instant as soon as you pay and the payment is credited.
Due to the nature of digital media, once you’ve downloaded a plugin or theme, there’s really no way to ‘return’ it. Refunds will not be given, except in the event that the digital product is completely unusable or has errors that prevent its functionality.
Our support team is available 24 hours a day, 7 days a week, if you have any questions or need help installing or configuring digital products purchased on the website, do not hesitate to contact us via direct message from the web, email or even faster whatsapp.
Please note that we are not developers of the products provided, so our support capabilities are limited.
We do not change the functionality of the product or fix the bugs of the developers.
Refund requests for any Membership Plan will not be considered in any way, if any products have already been downloaded or some products do not meet your expectations.
We will evaluate refund requests on their merits but, in general, there is no obligation to provide a refund if:
You’ve changed your mind;
You bought by mistake;
Request purchase or API keys;
It lacks the technical ability to make the item work;
You can no longer download the item because it has been removed from our website;
You are violating our fair play policy.